Medical Mistakes: Failure to Communicate

April 16, 2009

Check out this post from WebMD and then get your bluehealer diary so that you can be a better communicator with your doctor!

Mistakes in diagnosis or treatment plans often occur when the parties involved fail to communicate. Sounds like the movie, “Cool Hand Luke”.

The Patient’s Role:
The most critical part of any medical encounter is the history (his-story, or her-story), which is typically provided by the patient. Some patients are more verbose and specific than others, however. It is the responsibility of the medical provider to ask the appropriate, focused questions to fill in the gaps. Many times, patients will not reveal the whole story. They need to tell the whole truth and nothing but the truth, to quote the witness oath.Communication requires a minimum of two people. In a medical encounter, those two people are the patient and the provider, and each should equally share the honest responsibility of full-disclosure…including mistakes. Always remember that we are in this TOGETHER.

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